I’m a big fan of using Web 2.0 type tools inside organizations. Blogs to share ideas, wiki’s to store common knowledge and RSS for as asymmetric communication channel. It would seem that the US Intelligence Community (FBI, CIA, NSA, etc) has drank some of the same Kool-Aid which is kinda interesting. This podcast is about how theses types of things have been implemented in that community and some of the hurdles they have had to overcome.
As always, my notes.
- Intellopedia
- Need to identify the cultural inhibiters in your organization for adopting social software
- Different security domains for different types of information
- Just because there are more people in a network, does not mean there are more articles / activities within that network
- Have to worry about when an ‘expert’ makes a post, and then some other (non-expert) person edits their article
- Help people overcome nervousness about posting stuff that is not yet fully formed (iterative thought development)
- Google’s custom search offerings makes the number of RSS feeds within an organization almost infinite since searches can be saved as a feed
- The younger the staff, the greater usage of this type of software systems, but that means that senior staff tend not to use it as much, but they are the ones with all the information in their heads.
- Have a common ontology of tags (For Web 3.0 aka the semantic web)
- In the intelligence community there is the notion of a COI (Community of interest) which has specialized domain knowledge and lingo, etc. The testing community has this as well with such things as performance, usability, automation, ET, etc.
Show details and link to audio stream or mp3 is here